Free Returns

We want you to enjoy your new item. If you’re not completely satisfied with your purchase, you have 14 days to send it back to us and we’ll refund you for the purchase price

To return an order you need to activate your order history online via the digital returns page

Refund of delivery charges?
When returning your complete order, we will refund your delivery charges in full. If only returning some of your products, the delivery charge will remain.

Things To Keep In Mind

You have 14 days to send the item(s) back
You can send the return package free of charge with the return shipping label
Submitting your returns on the digital returns page
If your order was delivered by PostNL/DPD, please find your local return location via: PostNL/DPD
Returns made with PostNL/DPD can be tracked via: Track and Trace
If your order was delivered by Colissimo, please find your local return location via: Colissimo
Returns made with Colissimo can be tracked via: Track and Trace
Ensure your returns are adequately packaged in the bag/box that it was sent to you in.
Your refund will be processed within 10 working days from the moment we have received the returned item(s).
Please be aware we do not offer the option to exchange your product. We advise to return your order and place a new one.
We cannot accept returns which are not sent with included return sending label
We cannot process your return if the Returns Form in missing
Any items which are washed, worn, or have the original tags removed cannot be refunded.

Tips

If your order is incorrect or damaged on receipt then contact our customer services team

Questions?

If you have any other questions, please don’t hesitate to contact our customer services team.

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