Measures against the spread of the Corona virus have been taken and will affect us all for the coming time.
For most countries this means there are delays in lead-times, to other regions we cannot ship at all anymore.
Please find the restrictions for your shipping country below.

Following the advice of the local authorities, our stores in Austria, France, Spain, Belgium and Germany are closed.
We have also decided to close our stores in the Netherlands, UK and Portugal.
We are sure these measures are for the good and will protect a big part of our society from getting sick.
Please listen to you local government and stay safe! Together we can get through this.

Because of the circumstances we have extended our return period to 60 days.
Please note that our return & refund processes might take longer than usual, due to limitations in our warehouse.
Our apologies for any inconvenience caused.

If you have any questions regarding placing an order at O’Neill, please do not hesitate to contact us through our contact form.


Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

As all DPD pick-up points in Austria are closed, you can't pick up your parcel until further notice.

Deliveries are delayed by approx. 1 business day. Our lead-time for Belgium is currently 2-3 days business days.
Please be advised there are no Saturday deliveries and you cannot pick up your order from a drop-off point as all DPD pick-up points are closed.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

As all DPD pick-up points in Bulgaria are closed, you can't pick up your parcel until further notice.

Delivery possible, but expect delays. Only on the following postal-codes we cannot deliver: 78321, 78324, 78391, 78401.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery can take up to 2 weeks.
Starting March 30th deliveries only take place on Wednesdays, Thursdays and Fridays.
On the following postal-codes we cannot deliver: 74000, 74320, 74330, 74370, 74410, 74600, 74650,
74940, 74960, 74100, 74160, 74240, 74380, 74420, 74560, 74930, 38140, 38850, 38140, 38140, 38500,
38140, 38210, 38340, 38430, 38210, 38140, Annevy & Annemasse.

As all pick-up points in France are closed, you can't pick up your parcel until further notice.

Deliveries are delayed by approx. 1-2 business days. Our lead-time for Germany is currently 4-5 days business days.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
Only on the following postal-codes we cannot deliver: 04022, 64030 t/m 64035, 65010, 85047, 86018, 87038, 87054, 87056, 89064.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

As all pick-up points in Luxembourg are closed, you can't pick up your parcel until further notice.

You can expect your order to be delivered within 2-3 business days, but please keep in mind there could be a delay.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

You can expect your order to be delivered within 6-7 business days, but please keep in mind there could be a delay.
As all pick-up points in Spain are closed, you can't pick up your parcel until further notice.

Delivery possible, but expect delays.
There will only be 1 delivery attempt, please keep an eye on the tracking details and be home when the courier arrives.
When you are not home during delivery the parcel will be send back to the Netherlands and refunded automatically.

Delivery possible, but please keep in mind there could be a delay.
As all pick-up points in Switzerland are closed, you can't pick up your parcel until further notice.

You can expect your order to be delivered within 3-4 business days, but please keep in mind there could be a delay.
Parcel shops have changed operating hours or might be closed. Please double check the hours of the shop near you on the couriers website.